FAQ
Frequently Asked Questions
How GalaxyCRM works, what it can replace and how we configure it around your business.
The Platform
No. Customer management is one part of GalaxyCRM. The platform can connect sales, customers, orders, stock, payments, communication, reporting and other operational processes in one system.
No. Your GalaxyCRM is configured around the functionality your business actually needs.
Every system starts with the core at R299 per month: customer database, forms, dashboard and reports, staff logins and your own secure system. Each module you add is priced by how much it does, from R99 to R349 per month (for example WhatsApp R99, Quotes & Invoicing R149, an online store R299). Custom modules are quoted per project. Prices are per month and exclude VAT.
CosmoCode can develop custom modules and integrations that work within your GalaxyCRM system.
Yes. The platform is designed so your system can expand as your requirements change.
Potentially. It depends on your current systems and requirements. Part of the process is understanding how your business operates and determining what should move into GalaxyCRM, what should remain external and what should integrate with it.
Where the other service provides suitable integration options, GalaxyCRM can potentially connect to external platforms and APIs.
No. E-commerce is one available part of the platform. GalaxyCRM can be configured for businesses with very different operational requirements.
You don't need to figure that out yourself. Tell us how your business currently works, what software you're using and where the problems are. We'll help map out what your GalaxyCRM could look like.